How do I get information about my ambulance bill?
Ambulance Billing and Contact Information

Due to the increased requirements on the medical billing industry, the City of Boulder City now contracts with Iris Medical for all Ambulance Billing services. Should you have any questions regarding a ambulance invoice you received.

Please do not hesitate to contact: Iris Medical at 1-800-300-9815.
You will need the patient’s name and date of transport.

Due to HIPPA privacy rules, only the patient or parent / guardian may obtain information or copies of patient care reports without a signed / notarized authorization form.

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1. How do I get information about my ambulance bill?
2. Why are ambulance rides so expensive? Why do they vary so much?
3. What is a nonprovider for my insurance?
4. What or who determines where the ambulance will take the patient?
5. When is a patient transported by air rather than by ground ambulance?
6. What is a trauma center?
7. What does it cost to have EMS come to my house?
8. Can I refuse to be transported by ambulance?
9. Medicare paid my bill, why do I have to pay more?
10. Who do I contact if a personal item is lost during an emergency ambulance transport?
11. Where can I go to get my blood pressure checked?
12. Can I pay my ambulance transport bill online, by phone or credit card?