Boulder City
Police Station
1005 Arizona Street
Boulder City, Nevada 89005 Phone (702) 293-9224
Fax (702) 293-9281
E-mail:
Contact Form
Sunday through Saturday
24 hours per day
Boulder City Police Department's Public Safety Communication Division is located in the Boulder City Police Department and is staffed 24 hours per day, 7 days per week. The Division receives telephone calls on two, 9-1-1 lines and five non-emergency lines. It is the first place citizens call when a power outage occurs, to find out conditions at Hoover Dam, why there is a traffic backup from the Dam, or about the dust conditions on U.S. Highway 95. Cell phone callers trying to reach 9-1-1 will usually get either Metro or Henderson Police Department. These calls can then be transferred to Boulder City 9-1-1.
The Communication Division dispatches on one police radio channel and one fire radio channel. A second police radio channel is available for circumstances requiring a high level of non-emergency radio transmissions. The Division also monitors one public works channel evenings and weekends. A typical Police Department shift can generate an average of 220+ radio transmissions. The office assistants serve as call-takers and are often required to serve as dispatchers when the need arises in the case of simultaneous police and fire channel transmissions.
The Communication DivisionMembers are Emergency Medical Dispatch certified. The use of protocol cards ensures that each medical emergency receives the same level of expertise when the 9-1-1 line is answered, the initial point of contact. The dispatchers are able to give vital information to the Rescue personnel responding and can guide the caller in basic care of the patient prior to Rescue's arrival.
The Communication/Records Divisionis located at the entry point of the Police Department. The dispatcher and/or office assistant serves as a "desk officer" by providing information and direction to those coming into the station, whether for copies of reports, requesting an officer or responding to a request by an officer to appear at the Station. The office assistants also process child care cards and special work cards such as Lend-A-Hand on Wednesday and Saturday from 7 a.m. to 3 p.m., or by appointment on other weekdays. Boulder City citizens or those who work in Boulder City can also have their fingerprints taken for special licensing during these times. Copies of reports and accidents can be obtained Monday through Friday from 7 a.m. until 3:30 p.m.
The Communication Divisionallows any person calling from Boulder City dialing 3-1-1 to reach the non-emergency line at the Police Department. This service was put in place to ease the non-emergency calls to 9-1-1. However, the citizens of Boulder City know that they can pick up the phone, dial either 9-1-1 or 3-1-1, and have a reasonable expectation that their call will be answered within two rings, providing the level of service they have come to expect. If using a cell phone, dial 293-9224 to reach the Boulder City Police.