The City of Boulder City is committed to keeping residents safe and informed. As we receive news and information through the Southern Nevada Health District (SNHD), Clark County, the State of Nevada and the Centers for Disease Control and Prevention (CDC) regarding COVID-19, or coronavirus, we want residents to remain educated and updated. 

Click here for the Boulder City Resource Guide (11/17/2020)


NOVEMBER 2020 - UPDATED MESSAGE REGARDING UTILITY PAYMENTS:  During the COVID-19 pandemic, the City of Boulder City halted late fees or disconnect service for non-payment of utility bills.  Beginning January 1, 2021, the City will resume these practices. Late fees are 5% of any unpaid balance on a bill. Customers will be charged a $60 reconnection fee for service restoration in addition to past due balances. Reconnection of services can take up to 24 hours. We continue to encourage customers to contact the Utility Billing office, where staff will discuss options (payment plans, financial aid). Failure to make payment arrangements or to comply with the terms of the arrangement will result in disconnection of services and all past due amounts must be paid. If you fail to meet the terms of a payment arrangement, you will not be allowed to make future arrangements for six months. The City has made a portion of CARES Act funding available for rent, mortgage and utility assistance through Emergency Aid of Boulder City. Visit for more information.

Stay at home by setting up an auto-payment for your utility payments. Click here to fill out the form and mail it to us to save time on paying your utility bills.

In concert with our regional partners, additional measures are being implemented in and around the City to minimize contact between people. 

  • City Council, Committee and Commission meetings and workshops are being held online only starting December 2, 2020. Meeting information can be found here
  • Starting December 2, 2020, access inside City Hall will not permitted.  You can call City Hall at 702.293.9329 during regular business hours and limited hours on Friday and Saturday, or use the staff directory at   
  • Utility, business license and permit payments can be made at the back window of City Hall (located between the Rec Building and City Hall). 
    • The public may be permitted entry after specific guidelines are met and must wear a facemask. If they do not have a facemask, we will supply them with one. 
    • If persons claim they cannot wear a mask due to a medical condition, PD staff cannot provided services to them.
  • Offender registration by appointment on Tuesdays and Thursdays from 0800-1600 beginning October 13th, 2020. These appointments will be made by the records clerk at 702-293-9257.
  • Any other requested fingerprinting such as the Veterans Administration, childcare, etc. will be by appointment on Monday’s beginning immediately by calling 702-293-9214.
  • Emergency Aid of Boulder City provides food, rental, utility, and other assistance to Boulder City residents facing emergency needs. Proof of residency required. Visit for more information.
  • The Clark County School District (CCSD) provides free school meals to all children 2-18 years of age until further notice. Students may pick up meals at any food site. A student’s parent/guardian may also pick up meals for students without the child present during the meal pickup. In Boulder City, Andrew Mitchell Elementary School will serve breakfast and lunch to its students as well as students from Martha P. King Elementary School from 7:00 a.m. to 10:00 a.m. Monday through Friday. Boulder City High School will serve its students and Elton M. Garrett Junior High School students from 10:00 a.m. until 2:00 p.m. Monday through Friday. Please visit for more information and menus.
  • United Way received funding from Clark County to provide financial assistance to parents for childcare.  Boulder City residents are eligible. Details here.
  • Cox recently extended low-cost internet service offer through the end of the year to K-12 students whose families qualify for government support. They are offering two months of free Connect2Compete service ($9.95/month), as well as remote desktop and phone support through Cox Complete Care for eligible new customers who apply prior to December 31, 2020.
  • The Nevada Resilience Project announced the launch of the website to help individuals experiencing stress or anxiety, as well as help with locating resources related to managing job loss, housing insecurity, isolation, or challenges of accessing care.
  • Home Means Nevada, Inc. (HMN) has launched a new, innovative tool for struggling Nevada homeowners as part of its ongoing COVID-19 response initiative. Utilizing the existing foreclosure mediation portal, HMN has added The Homeowner Connect (THOC), a one-stop resource for homeowners experiencing financial hardship related to the COVID-19 pandemic. THOC can be accessed at
  • NAHAC launched the Unemployment Mortgage Assistance Program on Monday, May 11. They can assist approximately 1,200 homeowners. The funds are available on a first-come, first-served basis.
  • If you are a victim of Domestic Violence, there is help available. Call or text Safe Nest at 702.646.4981 or visit You can also file a restraining order online - click here for details.
  • Boulder City Hospital, the Southern Nevada State Veterans Home, and all nursing homes in Boulder City are restricting visitors. Please check with each location by phone for more information.  "Virtual Visits” Available at Nevada State Veterans Homes.
  • Nevada received approval for U.S. Small Business Administration (SBA) low-interest federal loans for small businesses suffering substantial economic injury. Read the news release here.
  • Three Square Food Bank is helping people sign up for food stamps. Call their office at 702.765.4030 Monday through Friday between 9:00 a.m. and 5:00 p.m. or visit
  • Albertson’s Grocery Store in Boulder City offers special hours for people with immune system issues, with physical impairments, and/or who are elderly: 7 a.m. through 9 a.m. on Tuesdays and Thursdays.
  • United Way of Southern Nevada (UWSN) - with the support of NV Energy, Bank of America and the Wells Fargo Foundation - is launching the UWSN Emergency Assistance and Community Needs Fund to assist those impacted by COVID-19. Details here. 
  • Clark County Social Services offers the Royal Pages, a directory of programs and services geared toward the senior and disabled population.  
  • Workforce Connections One-Stop services are available Monday through Friday from 8:00 a.m. to 5:00 p.m. Access services online at, by calling 702-822-4200 or emailing

Playground Guidance

Back to School Resource Document

UPDATE: Directive 34 - Adult & Youth Sports - 10/2/2020

UPDATE: Directive 33 Information effective 10.1.2020


UPDATE: Directive 29 - Extends Numerous Directives

UPDATE: Directive 28 - Schools and Learning  

UPDATE: Directive 026 - Bars, Breweries and Wineries

UPDATE: Directive 024 - Mandatory Facial Coverings in Public, Phase 2 Extended to July 31, 2020

Boulder City Chamber of Commerce COVID-19 Information

FAQs from BC Hospital 

News Release Archives

SNHD News:

SNHD developed a comprehensive website on COVID-19 detailing important information on the illness, including symptoms, prevention and links to CDC. Visit for more information. The Health District also activated its information line to assist the public in getting their questions answered.  Southern Nevada Health District Information Line can be reached at 702.759.INFO (4636).  Currently, the line is staffed Monday-Friday from 9 a.m. – 5 p.m. PT.

Clark County News:

State of Nevada: 

The State of Nevada created the Nevada Health Response website for news and information here.

4.29.2020 NV Department of Education News Release: Path Forward Plan

CDC information:

Social Security Information:

3.16.2020 - News Release: Phone Service Available

You can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card, print a benefit verification letter, print a SSA-1099 for taxes and more – from anywhere and from any of your devices.

City/County/State Employees may be concerned about the Windfall Elimination Provision and Government Pension Offset that affects their benefits when receiving NV PERS pension. Online calculators will allow them start planning and for their future and get a benefit estimates by creating a my Social Security account

Please report any phone scams to the Office of the Inspector General to assist in combating fraud. If you have the public requesting for assistance, please call 800.772.1213 for any general inquiries.

Workforce Connections Information: