COVID-19 image


The City of Boulder City is committed to keeping residents safe and informed. As we receive news and information through the Southern Nevada Health District (SNHD), Clark County, the State of Nevada and the Centers for Disease Control and Prevention (CDC) regarding COVID-19, or coronavirus, we want residents to remain educated and updated. 

Click here for a Boulder City one-page resource guide


The City of Boulder City shares the concerns of our residents about the COVID-19 outbreak. We have seen the start of economic impact on the community and anticipate some of our residents will need to make tough financial choices. During this time, we will be suspending utility disconnections on a case-by-case basis. Please call 702.293.9244 to discuss.

Now is also an excellent time to consider setting up an auto-payment for your utility payments. Go to to fill out the form and mail it to us to save time on paying your utility bills.

Effective March 16, 2020, in concert with our regional partners, additional measures are being implemented in and around the City to minimize contact between people. 

  • All City Council, Committee and commission meetings and workshops are postponed through April 13, 2020, unless City Council calls for a Special Meeting. (Date subject to change.).
  • City Hall is limiting public access through April 30 per Governor Steve Sisolak’s Directive 010. Items may be dropped off at the front security station. While staff is working on site, we ask that non-emergency business be handled by email or phone only. You can call City Hall at 702.293.9329 during regular business hours and limited hours on Friday and Saturday, or use the staff directory at   
  • Utility, business license and permit payments can be made at the back window of City Hall (located in the alley between the Rec Building and City Hall).  As a reminder, payments can be made online at, where you can also set up autopay.
  • Police fingerprint services (for background checks) are temporarily suspended.
  • All DMV services at the Boulder City Police Department are suspended until further notice.
  • Boulder City Hospital, the Southern Nevada State Veterans Home, and all nursing homes in Boulder City are restricting visitors. Please check with each location by phone for more information.  "Virtual Visits” Available at Nevada State Veterans Homes
  • Nevada is one of the first states in the country to receive statewide approval for U.S. Small Business Administration (SBA) low-interest federal loans for small businesses suffering substantial economic injury as a result of COVID-19. For more information, read the news release here.
  • Three Square Food Bank is helping people sign up for food stamps. Call their office at 702.765.4030 Monday through Friday between 9:00 a.m. and 5:00 p.m. or visit
  • NOTE NEW TIME: Clark County School District (CCSD) will continue providing breakfast and lunch to children from 9 a.m. to noon Monday through Friday at Mitchell Elementary School. To receive meals, the school-age child must be present OR a student ID or Student number must be presented.
  • Emergency Aid of Boulder City provides food, rental, utility, and other financial assistance to Boulder City residents facing emergency needs. Food assistance requires proof of residency in Boulder City for at least 30 days. Financial assistance requires six months proof of residency. Visit for more information.
  • Albertson’s Grocery Store in Boulder City has shifted hours due to the outbreak, closing nightly to restock shelves. The store now offers special hours for people with immune system issues, with physical impairments, and/or who are elderly: 7 a.m. through 9 a.m. on Tuesdays and Thursdays.
  • United Way of Southern Nevada (UWSN) - with the support of NV Energy, Bank of America and the Wells Fargo Foundation - is launching the UWSN Emergency Assistance and Community Needs Fund to assist those impacted by COVID-19. Details here. 
  • Workforce Connections One-Stop services are available Monday through Friday from 8:00 a.m. to 5:00 p.m. The public can access One-Stop services online at, by calling 702-822-4200 or emailing
  • The City is collecting household staples for those in need at City Hall on Mondays and Wednesdays from 10 a.m. until noon only. Items will be distributed to local organizations, senior centers and individuals in need. Learn more about items needed here.
  • The City has started a database for those who want to volunteer to assist: email the City at to add your name, contact information (email and phone) and how you can help.

SNHD News:

SNHD developed a comprehensive website on COVID-19 detailing important information on the illness, including symptoms, prevention and links to CDC. Visit for more information. The Health District also activated its information line to assist the public in getting their questions answered.  Southern Nevada Health District Information Line can be reached at 702.759.INFO (4636).  Currently, the line is staffed Monday-Friday from 9 a.m. – 5 p.m. PT.

Clark County News:

State of Nevada:

The State of Nevada has a Nevada Health Response website for news and information here.

The Silver State Health Insurance Exchange (Exchange), the state agency that connects Nevadans to qualified health plans through the online State Based Exchange (SBE), known as Nevada Health Link, announces a limited-time Exceptional Circumstance Special Enrollment Period (SEP) for qualified Nevadans who missed the Open Enrollment Period (OEP). The SEP runs through April 15, 2020, and will allow eligible individuals to enroll in a qualified health plan through the SBE platform.

Lake Mead National Recreation Area:

Lake Mead National Recreation Area announced additional modifications to operations to support federal, state, and local efforts to slow the spread of the novel coronavirus (COVID-19).

  • Anyone may enter the park on foot, bicycle or in a wheelchair.
    • The popular 34-mile multi-use River Mountains Loop Trail, which leads into the park remains open.
  • All trails
    • With the exception of Goldstrike Canyon
    • The trailhead parking lots at Historic Railroad Trail and the park visitor center are open, so people may access the Historic Railroad Trail and River Mountains Loop Trail. Please do not park alongside the road.
  • Overlooks
  • Hemenway Fishing Pier
  • Shorelines
    • With the exception of beach areas

Park visitors are encouraged to take advantage of the many digital tools already available to explore the park. Visitors are encouraged to learn about park resources and stories through the many multimedia presentations currently available on the park’s website, such as the virtual museum or virtual hike along Historic Railroad Trail.

More information:

Social Security Information:

3.16.2020 - News Release: Phone Service Available

You can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card, print a benefit verification letter, print a SSA-1099 for taxes and more – from anywhere and from any of your devices.

City/County/State Employees may be concerned about the Windfall Elimination Provision and Government Pension Offset that affects their benefits when receiving NV PERS pension. Online calculators will allow them start planning and for their future and get a benefit estimates by creating a my Social Security account

Please report any phone scams to the Office of the Inspector General to assist in combating fraud. If you have the public requesting for assistance, please call 800.772.1213 for any general inquiries.



Who is at Higher Risk

Older adults and people who have severe chronic medical conditions like heart, lung or kidney disease seem to be at higher risk for more serious COVID-19 illness. Early data suggest older people are twice as likely to have serious COVID-19 illness. This may be because:

  • As people age, their immune systems change, making it harder for their body to fight off diseases and infection.
  • Many older adults are also more likely to have underlying health conditions that make it harder to cope with and recover from illness.

If a COVID-19 outbreak happens in your community, it could last for a long time. Depending on the severity of the outbreak, public health officials may recommend community actions to reduce exposures to COVID-19. These actions can slow the spread and reduce the impact of disease.

If you are at increased risk for COVID-19 complications due to age or because you have a severe underlying medical condition, it is especially important for you to take actions to reduce your risk of exposure.

Consult with your health care provider for more information about monitoring your health for symptoms suggestive of COVID-19.

  • Have supplies on hand
  • Contact your healthcare provider to ask about obtaining extra necessary medications to have on hand in case there is an outbreak of COVID-19 in your community and you need to stay home for a prolonged period of time.
  • If you cannot get extra medications, consider using mail-order for medications.
  • Be sure you have over-the-counter medicines and medical supplies (tissues, etc.) to treat fever and other symptoms. 
  • Most people will be able to recover from COVID-19 at home.
  • Have enough household items and groceries on hand so that you will be prepared to stay at home for a period of time.
  • Avoid close contact with people who are sick.
    • If COVID-19 is spreading in your community, take extra measures to put distance between yourself and other people
    • Stay home as much as possible.Consider ways of getting food brought to your house through family, social, or commercial networks
    • Avoid crowds, especially in poorly ventilated spaces. Your risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick.
    • Make a plan for what to do if you get sick
      • Stay in touch with others by phone or email. You may need to ask for help from friends, family, neighbors, community health workers, etc. if you become sick.
      • Determine who can provide you with care if your caregiver gets sick.
      • Take everyday preventive actions
        • Clean your hands often
        • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
        • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
        • To the extent possible, avoid touching high-touch surfaces in public places – elevator buttons, door handles, handrails, handshaking with people, etc. Use a tissue or your sleeve to cover your hand or finger if you must touch something.
        • Wash your hands after touching surfaces in public places.
        • Avoid touching your face, nose, eyes, etc.
      • Clean and disinfect your home to remove germs: practice routine cleaning of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks & cell phones)

Watch for symptoms and emergency warning signs

  • Pay attention for potential COVID-19 symptoms including, fever, cough, and shortness of breath. If you feel like you are developing symptoms, call your doctor.
  • If you develop emergency warning signs for COVID-19 get medical attention immediately. In adults, emergency warning signs*:
  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptom that is severe or concerning.

What to Do if You Get Sick

Stay home and call your doctor

  • Call your healthcare provider and let them know about your symptoms. Tell them that you have or may have COVID-19. This will help them take care of you and keep other people from getting infected or exposed.
  • If you are not sick enough to be hospitalized, you can recover at home. Follow CDC instructions for how to take care of yourself at home.
  • Know when to get emergency help
    • Get medical attention immediately if you have any of the emergency warning signs listed above.


A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

A diagnosis with coronavirus 229E, NL63, OC43, or HKU1 is not the same as a COVID-19 diagnosis. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.

Coronaviruses are a large family of viruses. Some cause illness in people, and others, such as canine and feline coronaviruses, only infect animals. Rarely, animal coronaviruses that infect animals have emerged to infect people and can spread between people. This is suspected to have occurred for the virus that causes COVID-19. Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS) are two other examples of coronaviruses that originated from animals and then spread to people.

This virus was first detected in Wuhan City, Hubei Province, China. The first infections were linked to a live animal market, but the virus is now spreading from person-to-person. It’s important to note that person-to-person spread can happen on a continuum. Some viruses are highly contagious (like measles), while other viruses are less so.

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus.